terms and conditions

Consultations: A free consultation is conducted for all new Clients prior to the start of service. This consultation allows K9 & Co to become familiar with you and your pet(s) as well as to set up your customised pet sitting service. It is at this time that K9 & Co will complete the Client and Pet Profile Forms containing all the information for the care of your pet(s). At the end of the consultation, you can provide K9 & Co with a key to your home if needed and make all arrangements.

Changes or Cancellations: Please provide at least 24 hours notice on any changes or cancellations in service. No refunds are given on cancellations or on early returns. However, a credit for the amount will be applied to a future service with K9 & Co.

House Key: K9 & Co will collect a key to the Client's home during the initial consultation if the client needs a service which requires entry to their home whilst unoccupied. It is suggested that the Client allows K9 & Co to retain the key safely in our possession for future pet sitting needs. Your key will be returned to your home on the last day of service either via being mailed to the Client, or returned to the Client personally.

Checking on Your Pet: You may contact K9 & Co daily, via phone or email, to check on your pet. For any emergency or urgent needs, please call 07527489029 (Craig mobile). I will respond to any calls or emails as soon as I can.

Damages: K9 & Co is not responsible for damages or loss to your home beyond the control of the pet sitter (i.e. leaks, electrical problems, acts of nature, burglary). In such situations, K9 & Co will make every attempt to contact Client before taking action to resolve the problem. All repairs and related charges will be the responsibility of the Client and will be reimbursed within 14 days to K9 & Co upon return to your home.

Emergency: If the Client's pet(s) become ill while under the care of K9 & Co and if the Client authorises the representative of K9 & Co to transport ill pet(s) to their veterinarian (or one who is available) every effort will be made by K9 & Co to contact the Client prior to obtaining medical care for the Client's pet(s). However, if the Client is not reachable, the Client authorises said representative of K9 & Co to approve any emergency treatment recommended by the veterinarian (unless otherwise stated in the Veterinarian Release Form) and agrees to pay within 14 days of service for any charges incurred. The Client agrees to be financially responsible for all fees for tending to emergency/veterinary care and for the time expense of K9 & Co at the rate of £10 an hour. The Client releases K9 & Co from any liabilities related to transportation, treatment, and expense of pet(s). K9 & Co highly recommends that clients notify their veterinarian of having a pet sitting service by K9 & Co.  

website terms and conditions of use

1. ACCEPTANCE OF TERMS

Your access to and use of www.k9andco.co.uk ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2. ADVICE

The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

3. CHANGES TO WEBSITE

K9 and Co. reserves the right to:

3.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that K9 and Co. shall not be liable to you for any such change or removal; and

3.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

4. LINKS TO THIRD PARTY WEBSITES

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

5. COPYRIGHT

5.1 All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to K9 and Co. or otherwise used by www.k9andco.co.uk as permitted by law.

5.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

6. DISCLAIMERS AND LIMITATION OF LIABILITY

6.1 The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

6.2 To the extent permitted by law, K9 and Co. will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

6.3 K9 and Co. makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

6.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of K9 and Co. for death or personal injury as a result of the negligence of K9 and Co. or that of its employees or agents.

7. INDEMNITY

You agree to indemnify and hold K9 and Co. and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against K9 and Co. arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

8. SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

9. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.